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• Your Role
Your Role as a Delegate MERCAPP
Discover everything you need to become a successful delegate
What does it mean to be a MERCAPP delegate?
Being the local representative of an innovative platform that transforms traditional businesses into successful digital stores.
- Trusted technology advisor
- Digital transformation facilitator
- Strategic partner for local commerce
Key skills for success
You do not need to be a technology expert. These are the skills that really matter:
Communication
Commercial Vision
Relationships
Organization
Your day-to-day as a Delegate
Customer contact
Personalized follow-up and resolving queries
Metrics analysis
Review of KPIs and optimization of results
Local prospecting
Identification of new potential clients
Weekly reports
Detailed analysis of progress and results
Continuous training
Webinars and specialized training sessions
Team meetings
Coordination and best practices
Goal review
Evaluation of targets and strategic planning
Financial closing
Invoicing and calculation of commissions
Strategic planning
Strategies and goals for the next period